Call Center Sales Agent
3.
1 Glen Burnie, MD Glen Burnie, MD Full-time Full-time $17 - $18 an hour $17 - $18 an hour 3 days ago 3 days ago 3 days ago Position
Summary:
This position is responsible for driving sales and a flawless guest experience for Travel Advantage Network (TAN).
Its primary function is to drive revenue and customer experience targets via inbound and outbound calls.
This is a sales and customer service position that requires the ability to build customer loyalty while meeting and/or exceeding strict sales targets each month Primary Goals and
Responsibilities:
Ability to make a strong 1st impression by building rapport over the phone with each client Strong ability to persuade clients through benefit-based selling to drive revenue targets Meet and/or exceed monthly revenue targets Assist clients via inbound/outbound calls daily to aid with booking travel or pending reservation Ability to learn and retain detailed portfolio of properties and operate a complex data base Accuracy is imperative along with multi-tasking while speaking with clients Remain current on all properties in the TAN portfolio, and promotions currently being offered Resell the value of the program to educate guests about all facets of their membership and the benefits Conduct comfort calls to address client concerns and increase client satisfaction and to reduce retention Prepare and maintain accurate up-to-date client records, detailing all account activity through web-based program Secondary Goals and
Responsibilities:
Provide resolution to client inquiries contained in the Vacation Service/Web Feedback mailbox Assist clients with booking travel and/or existing reservations via web chat Assist clients via inbound/outbound calls daily with collecting maintenance fees in addition to payment arrangements Education/Experience 1-2 years of experience in a Sales or Collections environment responsible for achieving a revenue target Call Center experience preferred Computer Skills:
Microsoft Word Data Entry While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk; primarily on the phone/ at a desk for long periods of time.
Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance Shift:
8 hour shift Supplemental pay types:
Bonus opportunities Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Call center:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
1 Glen Burnie, MD Glen Burnie, MD Full-time Full-time $17 - $18 an hour $17 - $18 an hour 3 days ago 3 days ago 3 days ago Position
Summary:
This position is responsible for driving sales and a flawless guest experience for Travel Advantage Network (TAN).
Its primary function is to drive revenue and customer experience targets via inbound and outbound calls.
This is a sales and customer service position that requires the ability to build customer loyalty while meeting and/or exceeding strict sales targets each month Primary Goals and
Responsibilities:
Ability to make a strong 1st impression by building rapport over the phone with each client Strong ability to persuade clients through benefit-based selling to drive revenue targets Meet and/or exceed monthly revenue targets Assist clients via inbound/outbound calls daily to aid with booking travel or pending reservation Ability to learn and retain detailed portfolio of properties and operate a complex data base Accuracy is imperative along with multi-tasking while speaking with clients Remain current on all properties in the TAN portfolio, and promotions currently being offered Resell the value of the program to educate guests about all facets of their membership and the benefits Conduct comfort calls to address client concerns and increase client satisfaction and to reduce retention Prepare and maintain accurate up-to-date client records, detailing all account activity through web-based program Secondary Goals and
Responsibilities:
Provide resolution to client inquiries contained in the Vacation Service/Web Feedback mailbox Assist clients with booking travel and/or existing reservations via web chat Assist clients via inbound/outbound calls daily with collecting maintenance fees in addition to payment arrangements Education/Experience 1-2 years of experience in a Sales or Collections environment responsible for achieving a revenue target Call Center experience preferred Computer Skills:
Microsoft Word Data Entry While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk; primarily on the phone/ at a desk for long periods of time.
Job Type:
Full-time Pay:
$17.
00 - $18.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance Shift:
8 hour shift Supplemental pay types:
Bonus opportunities Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
Call center:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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