|
Customer Advocate (Glen Burnie, MD) Company Name: Sears Holdings Job Summary: Responsible for all customer-facing interactions from the support team within an In-Home District, as well as the resolution of customer escalations and inquiries. Ensures that customer-facing activities and processes meet or exceed business standards, including the reduction of Reschedules, Multiple Attempts, Aging Orders and Replacements; Ensures that customer inquiries and escalations are responded to urgently; Responsible for the oversight and. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
|